Here are some helpful tips from the Garth Brooks team to make your experience better.
Double check ticket/order confirmation to ensure correct date and show time
Garth Brooks returns to Winnipeg for the first time in 20 years with four shows at MTS Centre! With multiple shows over a three-day period, fans are reminded to double check that their ticket order confirmation is consistent with the date and time of the concert they are attending. Additionally, to ensure fans have an enjoyable concert experience, MTS Centre advises people attending the shows to review the following concert information carefully.
DOORS OPEN: 5:30 PM
SHOW TIME: 7:00 PM
ENTRANCE: Fans may enter through all entrances of MTS Centre. Guests are encouraged to arrive early to allow extra time for security procedures.
TICKETS: Fans are advised to pick up will call tickets in advance of the show date. The MTS Centre box office is open from 10:00 AM to 5:00 PM Monday through Friday. The box office will remain open until the performance begins.
CREDIT CARD ENTRY INFO: Guests who have purchased Credit Card Entry tickets must ensure their entire party enters MTS Centre at the same time. Upon entering the arena, the card owner will need to present the card used to purchase the tickets as well as photo ID. The credit card will be swiped by a ticket taker and passes with your section and seat number(s) will be printed. You must enter the venue immediately after.
TICKET INFO: Guests who have purchased Mobile Delivery tickets must ensure their entire party enters MTS Centre at the same time, as all tickets are sent in one PDF file. Mobile PDF files must be read from a mobile phone and cannot be printed on paper.
PARKING INFO: Carpooling is strongly encouraged.
PICK UP & DROP OFF LOCATIONS:
*Donald Street west side curb lane between Portage Avenue and Graham Avenue, Handi Transit only.
*Donald Street east side curb lane between Portage Avenue and Graham Avenue, near The Metropolitan Entertainment Centre
*Donald Street South of Graham Avenue, both east and west side curb lanes.
*Eastbound Portage Avenue between Carleton and Hargrave Street (in front of Newport Centre)
*Eastbound Portage Avenue between Donald Street and Smith Street (in front of the Radisson)
*Westbound Portage Avenue between Donald Street and Hargrave Street
TRAFFIC RESTRICTIONS: Please note that Hargrave street south of St. Mary Avenue will be restricted to south bound traffic starting at 9:00 PM.
CAMERA POLICY: No commercial or flash photography of any kind is permitted. Camcorders or any other audio/visual equipment are prohibited unless authorized by the promoter and/or the Garth Brooks team.
Specifically, the use of the following equipment is not permitted:
- Telephoto or zoom lenses of any kind
- Interchangeable lenses of any kind
- Monopods, tripods or selfie sticks
- Flash equipment of any kind
- Audio-Video recording
- iPad or tablets
BAG POLICY: All large bags including backpacks, suitcases, beach bags, etc. will be prohibited from entry into MTS Centre. Purses, diaper bags and other small bags are subject to search prior to entry.
SECURITY POLICY: MTS Centre has implemented the use of magnetometers (walk-through metal detectors similar to those used at all airports) to screen fans as they enter the venue. As well all bags are subjected to search at points of entry.