REGINA — Late last year, the Saskatchewan Health Authority (SHA) launched a new Picture-Based Communication Tool to better support non-verbal patients, residents, clients, and families across the province.
Developed by SHA’s Patient and Family-Centred Care and Experience Team, the tool uses simple, relatable images to help individuals express their needs, preferences, emotions and concerns when verbal communication is limited.
This first-of-its-kind initiative reflects SHA’s commitment to accessibility, equity, and patient-centred care. As outlined in Our Commitment to Each Other, the tool supports explaining things in understandable ways and ensuring every individual has a voice in their care.
Originally translated into 14 languages — including Cree, Dene and Michif — the success of the initiative has led to the addition of two more languages, bringing the total to 16. By reducing communication barriers and creating a shared visual language, the tool strengthens understanding, builds trust and supports safer, more inclusive care for all.
